Will I get any feedback on my complaint?
Will I get any feedback on my complaint?Yes, you will get feedback on your complaint within 7 days of making such complaint.
View ArticleWhat if I change my mind? Can I take my number off the National Customer Call...
What if I change my mind? Can I take my number off the National Customer Call Preference Registry?Yes. Any subscriber may, at any time, after expiry of three months from the date of registration,...
View ArticleI have more than one personal telephone number. Do I have to register all of...
I have more than one personal telephone number. Do I have to register all of those numbers?Yes, if you don‟t want to receive commercial communications on these numbers.
View ArticleHow long does my phone number stay registered?
How long does my phone number stay registered?Your telephone number will remain registered with NCPR unless you prefer to withdraw the same from NCPR.
View ArticleDo I need to take my old phone number off the list when I get a new number?
Do I need to take my old phone number off the list when I get a new number?No, if you don‟t want to receive commercial communication on your old number also.
View ArticleCan I register all my family and friends?
Can I register all my family and friends?One should register his telephone numbers only for not receiving commercial communications. All such request will be registered from the same number on which...
View ArticleCan I identify the telemarketing calls even when I am not registered with NCPR?
Can I identify the telemarketing calls even when I am not registered with NCPR?All Telemarketers have been allocated 10 digit number of 70XXXXXXXX number series. Therefore, you can identify the...
View ArticleCan I stop Commercial calls and SMS from 9.00 PM to 9.00 AM?
Can I stop Commercial calls and SMS from 9.00 PM to 9.00 AM?As per regulations, no telemarketing (Voice Call or SMS) is permitted between 9.00 PM to 9.00 AM.
View ArticleWhat is meant by Access Providers?
What is meant by Access Providers?“Access Providers” includes the Basic Telephone Service Provider, Cellular Mobile Telephone Service Provider and Unified Access Service Provider.
View ArticleWho is an Originating Access Provider?
Who is an Originating Access Provider?“Originating Access Provider” means the Access Provider who has provided the telecom resources to a telemarketer.
View ArticleWho is a Terminating Access Provider?
Who is a Terminating Access Provider?“Terminating Access Provider” means the Access Provider on whose network the subscriber receiving the commercial communication is registered.
View ArticleWhat is meant by Area Code?
What is meant by Area Code?“Area code” means any number earmarked or allotted to a specific short distance charging area in the National Numbering Plan for accessing the telephone in such area.
View ArticleWhat is the National Numbering Plan?
What is the National Numbering Plan?“National Numbering Plan” means the National Numbering Plan 2003 made by the Central Government or any such plan, as may be made by the Central Government from time...
View ArticleWhat are the different types of headers?
What are the different types of headers? (i) Header for promotional messageXY-NZZZZZwhere X stands for the code allotted to the Access provider; Y stands for the service area ; N is the serial number...
View ArticleWhat do you mean by Basic Telephone Service Providers?
What do you mean by Basic Telephone Service Providers? “Basic Telephone Service Provider” means a service provider who has been granted license under section 4 of the Indian Telegraph Act, 1885 (13 of...
View ArticleWhat do you mean by Basic Telephone Service Providers?
What do you mean by Basic Telephone Service Providers? “Basic Telephone Service Provider” means a service provider who has been granted license under section 4 of the Indian Telegraph Act, 1885 (13 of...
View ArticleWhat is meant by Basic Telephone Service?
What is meant by Basic Telephone Service? “Basic Telephone Service” covers collection, carriage, transmission and delivery of voice or non-voice messages over licensee‟s Public Switched Telephone...
View ArticleWhat do you mean by Cellular Mobile Telephone Service Providers?
What do you mean by Cellular Mobile Telephone Service Providers? “Cellular Mobile Telephone Service Provider” means a licensee authorized to provide Cellular Mobile Telephone Service under a licence...
View ArticleWhat is meant by Cellular Mobile Telephone Service?
What is meant by Cellular Mobile Telephone Service? “Cellular Mobile Telephone Service”,--(i) means telecommunication service provided by means of a telecommunication system for the conveyance of...
View ArticleWhat is meant by Unified Access Service?
What is meant by Unified Access Service? “Unified Access Services”,(i) means telecommunication service provided by means of a telecommunication system for the conveyance of messages through the agency...
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